Apply By: Friday, November 6, 2020 11:59 pm EST
Competition Status: Selection Process

Approximately 499 individuals applied for this opportunity.

Applicants who have best demonstrated how they have met the qualifications in the job ad will be invited by phone and/or email to take part in this step of our hiring process. This is your opportunity to show us how you best meet the qualifications outlined in the job ad. Based on the qualifications in the job ad, there may be a written test, presentation and/or an interview.

To learn about our recruitment process, visit our Hiring Process.

Program Integrity Analyst

Ministry of Children, Community and Social Services
Social Assistance, Operations Division
North Bay, Ottawa, Thunder Bay, Toronto
Language of Position(s):
Both English and bilingual
Job Term:
17 Temporary (up to 12 months with a possibility of extension)
Job Code:
03523 - Executive Officer 2
$1,334.99 - $1,702.31 Per Week*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Posting Status:
Job ID:
The Ministry of Children, Community and Social Services is seeking self-motivated individuals, with leading-edge knowledge of auditing, inspections or investigations, strong organizational, interpersonal, technology and communication skills to join a team of Program Integrity Analysts who ensure quality and integrity in the social assistance programs.

These positions will be part of a dynamic team environment, working primarily autonomously, in some instances with specialist, and other colleagues across the province.

What can I expect to do in this role?

• Conduct case audits to ensure accuracy, completeness, and consistency with social assistance program requirements;
• Conduct quality assurance reviews on business processes to ensure products and services consistently meets customer expectations and applicable statutory and regulatory requirements;
• Conduct investigations of program integrity issues related to social assistance programs;
• Conduct detailed research and analysis of large complex data sets
• Prepare comprehensive reports detailing outcomes and optional solutions;
• Liaise with counsel and law enforcement where social assistance fraud is alleged and act as expert witness for the Crown during court/tribunal proceedings;
• Provide technical expertise and advice to regional/field staff;
• Maintain effective liaison with stakeholders, the general public and clients

How do I qualify?


For the bilingual positions, you are proficient in English as well as advanced level oral and written French.

Analytical and Research Skills:

• You have advanced skills in conducting detailed research of legislation, regulation, policies, case files, business processes and complex financial transactions to identify trends and make recommendation to improve processes that maintains/further enhances integrity.
• You conduct advanced analysis of large complex data, manage the release of confidential information, and identify process and procedural problems.
• You have advanced skills in identifying situations of non-compliance, assessing the associated level of risk, and determining appropriate corrective actions.

Communication and Interpersonal Skills:

• You demonstrate advanced attention to detail when documenting/retrieving information and developing written materials not limited to briefing materials, presentations, statistical reports for possible law enforcement, social benefit tribunal, and court proceedings.
• You have advanced communication skills to actively listen, respond appropriately and professionally when interacting with others, including in high stress, and contentious situations.
• You have advanced communication and presentation skills to provide effective advice and recommendations and to provide testimony for law enforcement, social benefit tribunal, and court proceedings.
• You have advanced communication skills to educate/ and act as a subject matter expert to staff, clients, and stakeholders on policies, processes, and procedures.
• You demonstrate sensitivity towards diversity/inclusion of applicants/clients and co-workers

Organizational Judgment Skills:

• You have advanced organization, prioritization skills to independently coordinate workload in a high pressure, tight deadline environment.
• You have advanced experience with effective file management to identify and maintain proper documentation.
• You have advanced judgement skills to evaluate and consider situational factors to make independent, timely decisions that align with policies, procedures and legislation.
• You have advanced abilities to exercise initiative, judgement and discretion in obtaining relevant information to resolve discrepancies.

Technical Knowledge:

• You have advance knowledge of audit, inspection and/or investigation practices.
• You have the advanced knowledge of how to interpret and apply various legislation, policies and procedures (e.g. Freedom of Information and Protection of Privacy Act, Provincial Offences Act.) and to identify possible fraudulent activity and non-compliance.
• You have advanced arithmetic skills to calculate and ensure clients receive benefits and services for which they are eligible and prepare statistical reports.
•You have advanced knowledge of computers and computer software such as word processing, spreadsheets, presentation, databases, email and internet/intranet.

Additional Information:

  • 1 Bilingual English/French Temporary, duration up to 12 months, 351 Preston St, Ottawa, East Region, Vulnerable Sector Check
  • 1 Bilingual English/French Temporary, duration up to 12 months, 621 Main St W, North Bay, North Region, Vulnerable Sector Check
  • 10 English Temporary, duration up to 12 months, 2 Bloor St W, Toronto, Toronto Region, Vulnerable Sector Check
  • 1 English Temporary, duration up to 12 months, 435 James St S, Thunder Bay, North Region, Vulnerable Sector Check
  • 4 English Temporary, duration up to 12 months, 351 Preston St, Ottawa, East Region, Vulnerable Sector Check
Compensation Group:
Ontario Public Service Employees Union
Health and Social Services
Posted on:
Friday, October 23, 2020
  • For the bilingual positions, you are proficient in English as well as advanced level oral and written French.
  • In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

    Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

    A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
  • T-SS-154230/20(33)

    The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Friday, November 6, 2020 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

The OPS is transitioning to bilingual external job ads. French translations of job ads are currently available for some English language positions and all English/French designated bilingual positions.
To confirm the language requirements of a job, check the “language of position” information at the top of each job ad.
For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French language proficiency testing.

La FPO passe à des offres d'emploi externes bilingues. La traduction française des offres d'emploi est actuellement disponible pour certains postes de langue anglaise et pour l'ensemble des postes désignés bilingues (anglais et français).
Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi.
Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario's Human Rights Code .
Note: The only website where you can apply on-line for positions with the Ontario Public Service is

You must enable JavaScript in your browser to access full functionality on the OPS Careers website.

Vous devez activer JavaScript dans votre navigateur pour avoir accès à toutes les fonctionnalités du site Carrières dans la FPO.

Ontario Logo / Logo de l'Ontario
This site is maintained by the Government of Ontario
Ce site est mis à jour par le gouvernement de l'Ontario

Privacy | Important Notices
Confidentialité | Avis importants

© Queen's Printer for Ontario, 2007
© Imprimeur de la Reine pour l'Ontario, 2007