Apply By: Friday, December 18, 2020 11:59 pm EST
Competition Status: Selection Process

Approximately 647 individuals applied for this opportunity.

Applicants who have best demonstrated how they have met the qualifications in the job ad will be invited by phone and/or email to take part in this step of our hiring process. This is your opportunity to show us how you best meet the qualifications outlined in the job ad. Based on the qualifications in the job ad, there may be a written test, presentation and/or an interview.

To learn about our recruitment process, visit our Hiring Steps.


Ministry of the Attorney General
Victims and Vulnerable Persons Division
Scarborough, Toronto
Job Term:
2 Permanent, 2 Temporary (up to 9 months)
Job Code:
03521 - Executive Officer 1 B/U
$31.49 - $38.66 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Posting Status:
Job ID:
Do you have a passion to support diverse groups of clients and understand crisis management? Are you a dedicated professional whom can engage empathetically and support your team in an inclusive and challenging work environment?

If so, consider this role as a Victim Witness Service Worker to provide a full range of services to victim/witnesses of crime, including needs assessment, crisis intervention, emotional support and referrals, and to participate in stakeholder networks and public education. The Victim/Witness Assistance Program provides information, assistance and support to victims and witnesses of crime to increase their understanding of, and participation in, the criminal court process.

Note: this competition may be used to fill upcoming permanent or temporary roles within 14 months of the job advertisement closing date within the Toronto region offices.

What can I expect to do in this role?

You will be:
• Providing information/support/assistance to vulnerable clients
• Managing/coordinating assigned high volume of cases
• Acting as a liaison/maintaining networks to advocate the needs/interests of clients
• Participating in projects/committees/public education activities
• Preparing statistical reports

How do I qualify?

** Important Pre-Assignment Application Process**

As part of the application process, please provide a written response of 250 words or less to describe the following:
Describe a time when you supported a vulnerable client that was experiencing trauma.How did you approach this situation?
Please include your pre-assignment response with your cover letter and resume and upload under ONE attachment. Applications that do not have the pre-assignment included will NOT be considered in the screening stage.

Technical Knowledge

You have
• demonstrated skills in providing services to victims of crime and/or marginalized/vulnerable clients meeting their special needs.
• proven experience working with victims/witnesses of crime, specifically of domestic violence, sexual assault, child abuse, homicide and death related cases.
• comprehensive knowledge of and demonstrated skills/ability in providing services to victims of crime and or/marginalized/vulnerable clients.

Analytical, Judgement and Problem Solving Skills

• You can deal with client issues, interact with stakeholders and recommend services improvements.
• You have ability to apply program policies, relevant legislation and guidelines to assess clients immediate risks, to consider various alternatives and to select and apply the best plan of action to meet unique needs.
• You can foster co-operation of services providers in implementing new or enhanced services and bring contentious matters to Manager.

Communication, Interpersonal and Teamwork Skills

• You can deal effectively and appropriately with a diverse clientele and liaise effectively with criminal justice partners.
• You possess demonstrated ability to network effectively with community agencies, work with diverse communities and be sensitive to their needs.
• You can write reports, case file summaries, and assist in developing and conducting training programs.
• You can work effectively in an inclusive team environment.

Case Management/Organizational and Planning Skills

• You have demonstrated ability to manage a large caseload independently.
• You can prioritize work in an environment of demanding multiple deadlines

Computer Skills

• You have demonstrated knowledge of MS Office Software and working with database systems.

Additional Information:

  • 1 Temporary, duration up to 9 months, 444 Yonge St, Toronto, Toronto Region, Vulnerable Sector Check
  • 1 Permanent, 2201 Finch Ave W, Toronto, Toronto Region, Vulnerable Sector Check
  • 1 Temporary, duration up to 6 months, 1911 Eglinton Ave, Scarborough, Toronto Region, Vulnerable Sector Check
  • 1 Permanent - Regular PartTime, 1911 Eglinton Ave E, Scarborough, Toronto Region, Enhanced - Vulnerable Services Sector Screening Requirement
Compensation Group:
Ontario Public Service Employees Union
Administrative and Support Services
Posted on:
Friday, December 4, 2020
  • The successful candidate will be required to undergo a satisfactory criminal reference check prior to the commencement of employment.
  • In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

    Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

    A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
  • T-AG-157604/20(4)
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Friday, December 18, 2020 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

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