Head, Operational Services West

Here is an opportunity to advance your career! Bring your maintenance, construction and contract expertise to this progressive role to lead dynamic team and a wide variety of programs in a changing environment. If you can build business improvements and align the optimum use of resources to build objectives, this may be the right fit for you!

West Operations
West Operations integrates the delivery of ministry services in the region, including managing issues and stakeholders, relationships, corridor management, emergency management, infrastructure preservation and protection, maintenance and operations, to ensure a continuous flow of people, goods, and services to facilitate economic prosperity.

The Ontario Public Service (OPS) Leadership Model defines what it means to be a leader through the following expected attributes and behavioural competencies:
• to demonstrate authenticity, accountability and courage
• to embrace positive disruption, a future mindset and to develop each other, every day
• to lead with a common purpose, be inclusive and drive people centered outcomes

Why work for the Ontario Public Service?
The Ontario Public Service is one of the largest employers in the province, employing more than 60,000 people. Every day we are modernizing government operations and improving public services. We have a wide range of meaningful and rewarding career opportunities in communities across Ontario. We welcome new ideas and new people, encourage learning and development, and reward achievement. No matter the position, we live the core values of trust, fairness, diversity, excellence, creativity, collaboration, efficiency and responsiveness.

The Ontario Public Service (OPS) is committed to being an employer of first choice, creating a positive and inclusive work environment. We offer:

· A defined benefit pension plan
· Maternity and parental leave top-up benefits which includes adoptive parents
· Comprehensive Health Plan
· Life and Disability insurance
· Flexible work arrangements
· Collegial and professional work culture
· Career growth and development opportunities across multiple business areas
· We provide on-the-job training to support your success in the role.

What can I expect to do in this role?

In this role, you will:
• Manage, coach and inspire staff
• Direct the traffic operation centre.
• Direct and coordinate the delivery of part of the region's construction program, including contract preparation and administration, and tendering.
• Coordinate emergency plans within the region and with external stakeholders.
• Ensure material and staff resources are utilized efficiently.
• Liaise with municipalities and other stakeholders.
• Monitor allocated funds to ensure that programs and projects are delivered within budget.
• Conduct or participate in special projects.

How do I qualify?

Mandatory

• Ability to travel occasionally throughout the province.

Strategic Leadership Skills:

• You have experience providing strategic direction, guidance and coaching to staff and/or project teams.
• You have experience fostering an environment of high performance, learning, growth and continuous improvement.
• You can engage team members in a positive and inclusive work environment, promoting innovation and creativity.
• You have experience developing and implementing practical solutions to unique and complex issues.
• You have demonstrated skills in managing financial budgets and human resources, including labour relations issues.

Technical Expertise:

• You have knowledge of Civil engineering, road design, maintenance, repair, construction policies, methods, standards and specifications, and understanding of drainage and road deterioration behaviour to identify and assess deficiencies, design, tender and administer project, construction and rehabilitation proposals, and make engineering and surveying calculations.
• You can interpret and apply relevant legislation and policies related to infrastructure improvements, highway operations, drainage works, municipalities and unincorporated areas to apply and interpret to staff, contractors, management and other ministries.
• You have knowledge of the ministry and government procurement and contract principles, to support the preparation, administration and obtaining of services and resolve conflicts in support of the delivery of the ministry's commitments and promote government objectives.
• You have the ability to acquire knowledge of the Ontario Building Code as it applies to ministry facilities maintenance relevant emergency management legislation, policies and procedures and the Occupational Health and Safety Act to ensure adherence to safe working practices and procedures.

Program Management Skills:

• You are able to lead and direct program delivery and project management.
• You have knowledge of OPS fiscal and procurement practices, policies, and procedures to manage budget forecasting and manage the negotiation of contractual agreements.
• You have strong analytical skills to authorize the development and implementation of plans and supervise high profile and time sensitive projects.
• You have the ability to review and evaluate new/existing policies and related legislation for relevance and application to the area, and provide recommendations to senior management.
• You have a keen ability to anticipate and identify potential key issues that have an impact on the program at the area level; follow issues management and communications protocols and aid in the development of responses to issues, including complaints and concerns.

Communication, Stakeholder and Relationship Management Skills:

• You have excellent relationship building skills to promote effective engagement with stakeholders.
• You have the ability to liaison with the public often in a contentious and sensitive environment, contractors, municipalities and other agencies with tact and diplomacy.
• You have interpersonal and team building skills to provide leadership, monitor performance and promote excellence in customer service and team performance.
• You can represent the ministry by leading and/or participating on corporate and special projects, task forces, policy forums, committees and working groups both internally and externally, including broader public service and external stakeholders.
• You have strong oral and written communication skills including briefing and supporting materials and presentations.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Wednesday, December 9, 2020 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.