Amended - Program Support Clerk

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Amendment: 2 additional vacancies added and closing date extended.

Do you have the customer service skills needed to deal with a variety of Ministry stakeholders? Do you have excellent organizational and computer skills? If so, please consider joining the Carrier Safety and Enforcement Branch within the Ministry of Transportation in this dynamic role.

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About the job

Working within the various offices including Oversize/Overweight, Motor Vehicle Inspection Station, Mandatory Vehicle Branding and Commercial Vehicle Operator's Registration Units, you will:
• apply your detail oriented nature to the work that you do
• be flexible and adaptable in order to switch between offices as required
• provide peak period support in processing applications and permits in each of the units as needed
• provide support to the revenue collection by validating and depositing fees received, and
• provide various secretarial, clerical and reception support.

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What you bring to the team

Computer Skills

• you have knowledge and abilities with both desktop and mainframe to work with databases, complete data entry, search and retrieve information, prepare standard forms and correspondence

Organizational Skills

• you have organizational skills to compile information, create and maintain filling systems and to respond to new tasks

Analytical, Evaluation and Problem Solving Skills

• you have analytical, evaluation and problem solving skills to review, prioritize and process permits and applications and to find and resolve discrepancies

Customer Service, Interpersonal and Communication Skills

• you have demonstrated interpersonal, communication and customer service skills and tact to interact with internal and external clients, to receive and respond to general enquiries, receive visitors and redirect enquiries

Office Knowledge and Skills

• you have knowledge of administrative procedures and policies
• you have knowledge of financial/accounting policies and procedures
• you have the ability to interpret and apply legislation, policies and procedures

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Additional information:

Note:

• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• C-MT-160665/21

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.