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Legislative Assembly
Information and Privacy Commission – Tribunal Services
Job Term:
2 Temporary
Job Code:
LA/009 - S6
$73,402.00 - $108,164.00 Per Year
Posting Status:
Job ID:
The Information and Privacy Commissioner of Ontario is an administrative tribunal responsible for the Freedom of Information and Protection of Privacy Act (FIPPA), the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), the Personal Health Information Protection Act (PHIPA) and the Child, Youth and Family Services Act (CYFSA). Under these acts, the Information and Privacy Commissioner, Tribunal Services Division: resolves access to information appeals and complaints when government, health care practitioners/organizations and service providers refuse to grant requests for access or correction; and investigates complaints with respect to the privacy of personal information and personal health information held by government, service providers and health care practitioners/ organizations.

What can I expect to do in this role?

As a Mediator you will:

  • attempt to effect settlement of appeals and complaints made by members of the public under FIPPA, MFIPPA, PHIPA and CYFSA;
  • adjudicate certain appeals in accordance with delegated decision-making authority as assigned;
  • improve customer service through participation in institution relations and appellant relations programs;
  • mediate appeals under FIPPA, MFIPPA, PHIPA and CYFSA by:

  • explaining the operation of these acts to appellants, and the purpose and process of mediation;
  • investigating the circumstances and gathering facts surrounding appeals;
  • attempting to resolve appeals through mediation, by ascertaining positions of the parties, investigating means of settlement, determining mediation strategies and approaches;
  • interpreting a broad range of legislation to analyze and determine their applicability to access and
    correction rights under these acts;
  • conducting research, analyzing past precedents, and where possible, providing parties with advisory opinions on the likely outcome of the appeal;
  • completing all required documentation on the case management system; and
  • issuing a Mediator's Report summarizing the outcome of the mediation process.

    Act as a delegated decision maker under FIPPA and MFIPPA by:

  • soliciting written representations from the parties, conducting research, analyzing past precedents, and issuing final written decisions with reasons for particular types of appeals; and
  • conducting oral hearings for appeals involving the issue of reasonableness of search for responsive records, and issuing a written decision with reasons for all cases which do not settle.

How do I qualify?

We are looking for a Mediator who has:

  • A good understanding of administrative law concepts;
  • A good understanding of the provisions and the operation of FIPPA, MFIPPA, PHIPA, and CYFSA;
  • Proven written communication skills and highly developed decision/report writing skills;
  • Solid analytical/conceptual skills;
  • Orientation to detail;
  • An ability to apply good judgement in various aspects of appeals;
  • Well developed oral and interpersonal communication skills; and
  • Solid and effective organizational and time management skills to successfully manage a demanding caseload within established timelines
  • Proven mediation skills and a strong customer service and resolution-oriented approach to conflict situations

Additional Information:

  • 2 Temporary, duration up to 12 months, 2 Bloor St E, Toronto, Toronto Region
Compensation Group:
Legal Services
Posted on:
Thursday, April 1, 2021
  • We encourage applications from candidates from Indigenous communities and/or individuals who have experience working with Indigenous communities.

    Applications must be received by the end of the closing day with the JOB ID quoted.

    Email applications to:
    Information and Privacy Commissioner of Ontario

Collection of Information

Your personal information is being collected and will be used to determine your qualifications for employment with the Ontario Public Service, and for recruitment modernization initiatives. OPS Careers is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25 and this collection of personal information is necessary to the proper administration of OPS Careers.

Please do not provide more personal information than what is asked of you. For example, do not include your social insurance number, photograph, or banking information, etc. with your application. We strongly encourage you not to provide us with information beyond that which is requested in the job posting.

If you have any questions about the collection, use, disclosure, or retention of your personal information, please contact us.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Thursday, April 15, 2021 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

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