Apply By: Thursday, December 9, 2021 11:59 pm EST


Ministry of Education
Education Quality and Accountability Office (EQAO)
Job Term:
1 Temporary contract/assignment of up to 24 months with possibility of extension
Job Code:
M1105D - Communication35
$90,348.00 - $135,178.00 Per Year
Posting Status:
Job ID:
Are you looking for a supportive, collaborative workplace with inspiring leaders and great teams? You've come to the right place. The Education Quality and Accountability Office (EQAO) is looking for a seasoned bilingual communications professional who shares our values and thrives in a fast paced, dynamic environment. If this sounds like you, and the career opportunity below excites you, the agency is interested in hearing from you.

About Us:
The Education Quality and Accountability Office (EQAO) is a board-governed government agency that contributes to the quality and accountability of Ontario's publicly funded education system. As an evidence-based research-informed organization, EQAO is focused on empowering educators, parents/guardians, stakeholders, policy-makers and the public at large with the insights and information needed to support student learning and improve student outcomes.
Click here to learn more about us!

The Ontario Public Service (OPS) Leadership Behaviours defines what it means to be a leader:
• We are responsible for being leaders that demonstrate authenticity, accountability and courage.
• We are innovative by embracing positive disruption, having a future mindset and by developing each other, every day.
• We are collaborative by leading with a common purpose, being inclusive and driving people centered outcomes.
Diversity, Inclusion, Accessibility and Anti-Racism
The OPS is an innovative, responsive, and accountable public service that works hard to be diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable. Diversifying leadership teams is a top OPS priority with the goal to achieve parity with the Ontario labour force by 2025 for the most underrepresented groups (Indigenous, racialized and persons with disabilities) in leadership positions.

To advance this goal, the OPS is collecting socio-demographic information that will help to address potential barriers and achieve equity in hiring. You are requested to complete the voluntary survey and contribute to building a more diverse, anti-racist, inclusive and accessible OPS.      
The OPS invites all interested individuals to apply and encourages applications from Indigenous and racialized individuals, and persons with disabilities.

The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process. Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint to learn more about the OPS commitment to advancing racial equity, diversity and inclusion.
The OPS offers employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

What can I expect to do in this role?

As a key member of the management team, working with a high-degree of autonomy, you will:
• Manage the full range of communications functions including strategic communications, issues management and media relations, digital/social media, website management, marketing/public relations, stakeholder engagement, customer service (information/call centre), correspondence, and translation/editorial services, internal communication and continuous improvement initiatives.
• Lead a team of communications professionals to provide communications advice, expertise and products during the policy development process and support strategic communications planning and execution for agency and corporate projects.
• Provide strategic communications expertise and advice to agency executives, agency management government staff, and staff on communications strategies, options, products, recommendations, risks, and issues management.
• Manage the development of proactive and innovative multi-year strategic communications and strategic marketing plans and products.

How do I qualify?


• You are proficient in English and in verbal and written French at the superior level (see note below for more information).

Leadership and Management Skills:

• You have leadership skills and experience to lead, mentor, develop and motivate a high performing team to achieve high quality and timely results.
• You have experience leading, delivering and implementing large scale and complex projects in a fast-paced environment.
• You have demonstrated change management skills to influence others towards a common goal and to remain flexible in responding to changing priorities and recommendations.
• You have experience in fostering a culture of innovation and idea generation.• You have experience managing financial budgets and human resources, including labour relations issues.

Communications and Public Relations Expertise:

• You have experience with large-scale strategic communications planning including the development and evaluation of communications plans, products and program frameworks.
• You can provide strategic communications expertise, advice and recommendations in areas of media relations, social media, social marketing, digital tools, stakeholder engagement,. public outreach and engagement.
• You have experience with marketing analysis techniques and analytics to assess public reaction, media perceptions and opinions as it relates to ministry initiatives.
• You have knowledge of public consultation and communications principles, methods and strategies to lead consultations with stakeholders.
• You have knowledge of project management principles, policy development, issues management and research methods as it relates to communications to provide leadership in the development of strategic plans.
• You have experience managing issues in a high-profile and contentious environment.

Relationship Management and Communication Skills:

• You have relationship management skills to build collaborative relationships to influence a diverse range of internal and external stakeholders and partners to build consensus and deliver on priorities.
• You have demonstrated verbal and written communication skills to provide expertise to staff and senior ministry executives and prepare/review communications products.
• You possess strong consultation and issues management skills to influence others in developing collaborative solutions.

Additional Information:

  • 1 Bilingual Temporary, duration up to 24 months, 2 Carlton St, Toronto, Toronto Region
Compensation Group:
Management Compensation Plan
Management and General
Posted on:
Thursday, November 18, 2021

How to apply:

  1. You must apply online.
  2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
  3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
  4. Read the job description to make sure you understand this job.
  5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
  6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment Services staff will contact you within 48 hours.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Thursday, December 9, 2021 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is

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