Apply By: Thursday, November 25, 2021 11:59 pm EST
Competition Status: Application Screening

Approximately 209 individuals applied for this opportunity.

We are screening ALL applications received on or before the closing date and rating them against the qualifications outlined in the job ad. Applicants whose resume and cover letter best demonstrate how they meet the qualifications to do the job will be invited to continue in the hiring process.

To learn about our recruitment process, visit our Hiring Steps.

HOST

Organization:
Ontario Science Centre
Division:
Science Experience
City:
Toronto
Job Term:
1 Temporary (up to 12 months)
Job Code:
02920 - Museum Assistant (Trainee)
Salary:
$20.34 - $23.66 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Posting Status:
Open
Job ID:
172134
The Ontario Science Centre seeks engaging, outgoing, and enthusiastic individuals to become part of the front-line team of Hosts, providing visitors with exceptional Science Centre experiences.

Since 1969, the Ontario Science Centre has welcomed more than 50 million visitors, with an interactive approach that has become the model for science centres around the world. It is a venue for public dialogue about science and society, aiming to inspire a lifelong journey of curiosity, discovery and action to create a better future for the planet.

Please note: these positions are irregularly scheduled for 0-36.25 hours per week with no guaranteed minimum. Hours are scheduled on an as-needed basis. Work on weekends and holidays is required, in accordance with Science Centre's operating hours and special events schedule. Due to the nature of our business, we work when others play in an attraction that is open 364 days of the year, closed only on Christmas Day, December 25. Occasional off-site community engagement work and occasional evening hours may be assigned.

Note: The number of positions to be filled has not been identified at this time.

What can I expect to do in this role?

• Enthusiastically and proactively engage visitors, exciting them about science; provoking questions, stimulating thought, sparking creativity and curiosity
• Initiate experiences that inspire visitors to understand and participate in science, learn through play and making experiences
• Encourage visitors to participate and collaborate by creating meaningful opportunities for discovery
• Encourage visitors to explore how science can and does affect their everyday lives by connecting science to current events and current events to science
• Provide excellent visitor care/customer service by anticipating and seeking to meet or exceed visitor needs
• Present/facilitate pre-developed theatrical presentations, demonstrations, workshops and programs to the public, as assigned and trained, adapting to meet the needs of diverse audiences
• Facilitate adults, children and youth visitors in making and tinkering experiences on the exhibition floor
• Apply your knowledge of child development and early childhood learning in informal learning environments for children and their caregivers
• Demonstrate initiative by tabling ideas for new ways of engaging visitors
• Maintain an environment and atmosphere within the Centre conducive to a safe, positive visitor and employee experience
• Amplify and reinforce expectations around safety measures like physical distancing and mask wearing as well as managing expectations around experiences with limited capacity.

How do I qualify?

Mandatory

• Ability to work weekends, evenings and holidays
• A minimum of three (3) days availability, which must include one weekend day for the duration of the contract (alternatively both weekend days each week).

Customer Service Skills

• Proven ability to deliver dynamic customer service and visitor care, customizing visitor experiences and proactively meeting customers' needs, especially with families and/or children
• Strong interest in and knowledge of science, technology, and education
• Facilitation experience with children and/or families in a hands-on making or artistic environment
• Ability to facilitate imagination, role-play, exploration, construction, manipulation, investigation, experimentation, to support engagement with our youngest visitors
• Some experience in a science/education/cultural enterprise, and/or as a tinkerer/maker

Communication Skills

• Excellent communication skills to cater to small and large audiences, with sensitivity to diverse learning needs and styles
• Keen observation and communication skills with young children
• Capacity for adapting sometimes complex content for audiences in a way that is accessible, informative and engaging
• Proven ability presenting dynamic, interactive demonstrations such as public performance experience and presentation or workshop delivery experience

Leadership Skills

• Demonstrated leadership and mentorship skills
• Demonstrated flexibility, maturity, initiative and ability to multi-task
• Ability to maintain composure under pressure while managing multiple facets of the visitor experience in a fast-paced environment

OPS commitment to diversity, inclusion, accessibility, and anti- racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

Additional Information:

Address:
  • 1 Temporary - Irregular On-Call, duration up to 12 months, 770 Don Mills Rd, Toronto, Toronto Region
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3-A
Category:
Customer and Client Services
Posted on:
Wednesday, November 10, 2021
Note:
  • Effective October 1, 2021, the OPS COVID-19 Safe Workplace Directive requires all Ontario Public Service employees to provide proof they are fully vaccinated, meaning they are fully vaccinated as defined by the Ministry of Health (refer to: COVID-19 Fully Vaccinated Status in Ontario), including 14 calendar days have passed since receiving their final dose of the COVID-19 vaccine.

    Employees who do not provide proof of full vaccination will be deemed ‘not vaccinated' under the Directive and will be required to attend a vaccine education program and undergo regular rapid antigen testing. Employees who are not vaccinated under the policy with a valid medical exemption will not be required to attend a vaccine education program but must undergo regular rapid antigen testing.
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Thursday, November 25, 2021 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

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