Amended - Store Attendant (Seasonal)

AMENDMENT: A temporary seasonal vacancy for up to 3 months has been added to this competition.

Do you have strong communication skills and excel at customer service? If so, consider this opportunity with Ontario Parks.

Arrowhead Provincial Park is in the heart of Muskoka. The parks boasts three sand beaches on Arrowhead Lake which are quiet motorboat-free lakes. There are 15 km of hiking trails including a trail leading to a beautiful waterfall. During the winter you can ski, snowshoe, go tubing and ice skate on our one of kind ice trails, which have become a major attraction during the winter months.

Positions available:
• 1 temporary recurring seasonal contract up to 42 weeks
• 1 temporary recurring seasonal contract up to 3 months (December to March)

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

As the Store Attendant, you will:

• receive and monitor inventory, and prepare orders for restocking store
• display store merchandise in an attractive manner
• sell merchandise, cash handing, record all funds received, balance cash
• provide general information about the park to visitors
• issue and file permits
• maintain and service inventory of skis, skates and snowshoes in winter and watercraft in summer
• handle rental equipment and fit visitors with skis, boots, poles, ice-skates, snowshoes, etc.
• assist in the training and leadership of students and volunteers
• provide first aid and emergency services if required
• work in fast paced busy operation
• ensure that the store and visitor centre are constantly maintained in a clean, safe, and sanitary condition
• deal with difficult customers and contentious issues

NOTE: You will be required to work shift work, weekends and stat holidays.

How do I qualify?

Mandatory requirements:

• You must possess a valid class 'G' driver's licence as recognized by the province of Ontario.

Technical knowledge:

• You possess knowledge of retail sales procedures and practices and basic knowledge of cash handling
• You possess knowledge of office procedures, clerical processes and the ability to operate office machines and equipment in order to process reservations and issue permits.
• You possess or have the ability to obtain knowledge of park programs, services, and operating regulations/policies/procedures.

Interpersonal, organizational and communication Skills:

• You possess strong interpersonal and communications skills to prepare correspondence and provide customer service.
• You have the ability to understand and apply operational policies to provide information to park visitors.
• You have demonstrated organizational, mathematical and cash handling skills.

Computer skills:

• You possess the ability to use personal computers, software applications, databases, reservation systems and can perform data entry.


OPS Commitment to diversity, inclusion, accessibility, and anti- racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Tuesday, September 27, 2022 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.