Are you looking for an opportunity to work as part of a multi-disciplinary team and showcase your knowledge of medical terminology and health records management? Consider this position as Senior Medical Clerk where you will enjoy the variety and diversity of this role in providing clerical, administrative and secretarial services to the Health Care Manager and Health Care Unit.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
What can I expect to do in this role?
In this role, you will:
• Ensure the accuracy and maintenance of health care records
• Prepare records and information for patient transfer or discharge
• Perform medical secretary services for the health care team including transcribing and processing physician orders
• Arrange medical appointments for patients
• Prepare laboratory and radiology requisitions
• Maintain a bring forward system
• Provide clerical/administrative support to the team by distributing mail, arranging/attending meetings to provide minutes
• Prepare unit expense claims and purchasing documents
• Maintain inventory control of supplies
• Perform word processing services and develop spreadsheets and provide transcription services
• Provide reception services to the unit
• Gather and compile statistical data, and information for the health care team
• Provide information to public health and health care practitioners within the circle of care
• Provide technical training and guide the health care record process
How do I qualify?
Mandatory
• You have successfully completed an approved Ward Clerk program or equivalent Medical Secretary Program with experience in a health care agency
Knowledge:
• You have knowledge of anatomy, medical terminology and health records procedures to process physician orders and accurately prepare clinical records, notes and correspondence
•You have knowledge and understanding of relevant legislation, regulations and statues such as the Freedom of Information and Protection of Privacy Act, Mental Health Act and Health Care Consent to ensure compliance when preparing forms and releasing information
•You have the ability to acquire knowledge of ministry, hospital and program clinic and administrative policies and procedures
•You have knowledge of transcription services to record and type minutes, distribute copies and monitor/log release of information
• You have knowledge of arithmetic to prepare expense claims and maintain unit financial records
• You have knowledge of office administrative procedures, policies and practices to provide support services such as maintaining filing systems, updating policy/procedure, medical directive binders, process notes and file health records
Communication and Interpersonal Skills:
• You have excellent interpersonal skills to interact tactfully within a team environment
• You have strong oral and written communication skills to provide health care information to health care staff, train/supervise subordinate staff and prepare correspondence
Analytical and Reasoning Skills:
• You have strong judgment, discretion and tact to resolve complaints and ensure efficient operation of medical records staff
• You have analytical and reasoning skills in order to ensure accuracy of patient admissions and discharge documents
• You possess excellent problem solving skills to identify and resolve discrepancies relating to inmate health care records, processing of physician orders and arranging medical appointments
• You have strong data collection skills and compiling statistical data and information for the health care team
Computer Skills:
• You have proficiency in typing and operating word processing software and office equipment
• You have proficiency developing and revising spreadsheets to prepare statistical reports and maintain database filing systems