Apply By: Monday, November 20, 2023 11:59 pm EST
Competition Status: Position Filled

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Student Support Coordinator

Ministry of Education
Provincial and Demonstration Schools Branch - Sir James Whitney School
Language of Position(s):
Job Term:
1 Permanent
Job Code:
M0612G - Social Services49
$57,398.00 - $86,017.00 Per Year
Posting Status:
Job ID:
Are you a resourceful leader with extensive problem-solving and communication skills? Do you want to make a meaningful impact on Ontario's education and support pupils who are Deaf or hard of hearing?

Sir James Whitney School is currently seeking a Student Support Coordinator to play a vital role in the development and implementation of programs, policies, and procedures for students enrolled in lodging school services. You will also contribute to the development and management of programs that complement the classroom and support the instructional program.

• The successful candidate will be proficient in American Sign Language.
• This position will require on-site work five (5) days a week, with a mixture of daytime and evening shifts.

About us:
The Ministry of Education's Provincial and Demonstration Schools Branch (PDSB) is responsible for the direct operation of four sites that operate provincial and demonstration schools for pupils who are Deaf, hard of hearing, blind, low vision, Deafblind and students with severe learning disabilities. The Provincial and Demonstration Schools Branch oversees the policies and operation of the schools. In addition, the schools provide lodging facilities for the pupils; provide alternative programs as part of a continuum of services offered by local school boards; partners with parents/guardians and external stakeholders in meeting the needs of students who are Deaf, hard of hearing, blind, low vision, Deafblind and students with severe learning disabilities.

Sir James Whitney School for the Deaf offers lodging and day-school programs for pupils who are Deaf and hard of hearing from kindergarten to grade 12. The school also provides resource services to school boards, as well as home visiting programs for children who are deaf and hard of hearing and their families.

For more information, visit us at: Sir James Whitney for the Deaf

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

The OPS is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable. Diversifying leadership is a top priority for the OPS. Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.

The OPS invites all interested individuals to apply. As an organization that promotes equity and diversity, the OPS encourages applications from Indigenous, Black, racialized individuals, and persons with disabilities.
The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process.

Visit the OPS Anti-Racism Policy, the OPS Diversity and Inclusion Blueprint, and the Multi-Year Accessibility Plan to learn more about the OPS commitment to advancing racial equity, accessibility, diversity and inclusion in the public service.

What can I expect to do in this role?

In this management role, you will:

• Participate in the development of program objectives and policies and maintain linkages with other programs on the campus to continually improve service for its students.
• Meet regularly with Manager/Coordinator to discuss/provide solutions on policy and procedural concerns of a sensitive nature with the senior management team.
• Identify issues/ evaluates program services to ensure continuous improvement; provides recommendations on policy and procedural changes.
• Ensure compliance with regulatory, legal, financial and ministry policy commitments and advises senior management of sensitive issues/matters.
• Support a values-based and inclusive team through technical, administrative, and operational direction to staff.
• Control and monitor allocated operation budget for the unit/program and regularly provides assurance reports on financial activities.

Leadership in the OPS
The Ontario Public Service (OPS) Leadership Behaviours defines what it means to be a leader through the following expected behaviours and attributes:
• You are committed to the responsibilities of being a leader by demonstrating authenticity, accountability and courage.
• You are innovative by embracing positive disruption, maintaining a future mindset and leading with a common purpose.
• You are collaborative by driving people-centered outcomes, being inclusive and helping staff and colleagues grow, every day.

How do I qualify?


First Aid and CPR training are required.

Leadership and Management Skills

• You can supervise and coordinate work by setting and communicating standards and priorities, scheduling, assigning, and reviewing work, monitoring progress, evaluating work performance, coaching, and training staff, and identifying and escalating performance issues.
• You have the skills to possess policies and skills to proactively manage and ensure a response to emergency situations.
• You can maintain quality and customer service by identifying and providing input into quality programs that engage students enrolled in lodging programs.
• You can support the strategic directions and mandate of the facility/program by contributing to the development of planning and organizational goals and objectives.

Technical Knowledge and Skills

• You possess the knowledge of the theories in child development/support/recreation to assist in the planning of programs for students.
• You possess the knowledge of social and emotional implications of students with specialized needs, life skills, orientation and mobility practices to ensure programming meets objectives/branch mandate.
• You are proficient in American Sign Language.

Analytical, Problem Solving, and Planning Skills:

• You can ensure the smooth functioning of the support student care services, resolve day-to-day issues, and effectively utilize human, material, financial, and professional/technical resources to achieve results.
• You can address and resolve complaints with respect to student programming, work through staff relations matters, liaise with community agencies, and facilitate the analysis of risk management issues.
• You can ensure that policies and procedures are in place, are being followed, and that staff are trained to ensure the safety and welfare of students, specifically for planning and administering the delivery of programs for students with specialized needs.

Communication Skills

• You can exchange information with management/staff regarding student program/staffing issues.
• You can communicate with sensitivity and awareness to a diverse group of stakeholders/clients.

Tools and Resources for Crafting Your Application

• The Ontario Public Service Leadership Model defines the expected leadership behaviours, attributes and mindset for leaders. Be sure to demonstrate these leadership behaviours in your application.
• Explore our Application Preparation Guide for valuable tips on crafting an impactful application.

Additional Information:

  • 1 English Permanent, 350 Dundas St W, Belleville, East Region, Vulnerable Sector Check
Compensation Group:
Management Compensation Plan
Management and General
Posted on:
Friday, November 3, 2023
  • In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

    Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

    A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Monday, November 20, 2023 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.

Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario's Human Rights Code .
Note: The only website where you can apply on-line for positions with the Ontario Public Service is

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