Competition Status: Posting Closed
Approximately 498 individuals applied for this opportunity.
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Thank you for your interest in the Ontario Public Service.
COLLECTION OFFICER (TALENT POOL)
Organization:
Ministry of Finance
Division:
Regional Collections, London Branch
Language of Position(s):
English
Job Term:
Permanent, Temporary
Job Code:
10OAD - Office Administration 10
Salary:
$24.62 - $28.97 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
PLEASE NOTE: There are currently 9 permanent positions available to be filled. In addition, an eligibility list will be created to fill future upcoming Permanent or Temporary (various duration) opportunities within the next twelve months.
Are you a motivated individual? If so, then bring your expertise to the Ministry of Finance, Collections Branch, London Tax Office to conduct debt collection activities in support of business-critical revenue generating operational requirements.
What can I expect to do in this role?
In this position, you will:
• Collect provincial tax arrears by investigating/resolving delinquent accounts resulting from taxpayers failure to comply;
• Contact clients and their representatives to determine reasons for non compliance;
• Negotiate payment arrangements and initiate necessary action;
• Inform clients of their rights and obligations;
• Recommend legal actions/sanctions and other courses of action on accounts to management.
How do I qualify?
Financial knowledge:
• Demonstrated knowledge and understanding of collection techniques, including phone calls, letters, recommendations for legal actions such as garnishments and other judgment action;
• Familiarity with bankruptcy administration and debt security instruments;
• Knowledge of legislation and acts impacting debt collection and ability to follow policies and procedures;
• Knowledge of accounting methods to analyze financial data.
Communication skills:
• Oral communication and interpersonal skills to negotiate and deal tactfully and diplomatically with an array of people in sensitive situations and manage conflict effectively;
• Written communication skills to prepare correspondence and other documents.
Analytical skills:
• Research and analytical skills to gather and analyze data;
• Exercise strong judgment skills and work independently and accurately with high volumes of assignments.
Computer skills:
• Ability to work proficiently in a computerized environment.
Additional Information:
Address:
- English Permanent, 130 Dufferin Ave, London, West Region
- English Temporary, duration up to 18 months, 130 Dufferin Ave, London, West Region
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3
Category:
Finance and Economics
Posted on:
Wednesday, December 19, 2012
Note:
- Prior to the offer of employment, in accordance with the Ontario Public Service personnel screening checks policy, the top applicant(s) will be required to undergo personnel screening checks, which includes a police records check.
- PLEASE NOTE: There are currently 9 permanent positions available to be filled. In addition, an eligibility list will be created to fill future upcoming Permanent or Temporary (various duration) opportunities within the next twelve months.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Monday, January 14, 2013 11:59 pm EST. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
