Competition Status: Position Filled
Approximately 285 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
Manager, Centralized Collections Unit
Organization:
Ministry of Government Services
Division:
Ontario Shared Services
Language of Position(s):
English
Job Code:
AFA20 - Financial Administration AM-20
Salary:
$70,906.00 - $91,516.00 Per Year
The Ministry of Government Services, Ontario Shared Services, is seeking dynamic leaders who can inspire staff, deliver collections services and promote excellent customer service.
What can I expect to do in this role?
In this role, you will:
• manage and coordinate the provision of collection services
• lead, motivate and develop staff in a customer-focused environment
• provide advice on collections management
• develop and manage stakeholder relationships
• effectively develop and communicate business processes and operational procedures
• provide policy interpretation, advice and support to client management, staff and stakeholders
How do I qualify?
Leadership and Management Skills
• You have experience managing staff in a unionized workplace
• You have experience managing staff to deliver results and meet performance measures
• You have demonstrated leadership and mentorship skills, including coaching, performance management, and team building
• You have the demonstrated ability to plan and manage material, financial and human resources, including labour relations issues(e.g. attendance management, discipline)
• You can foster an inclusive work environment with employees and stakeholders
Financial Administration Knowledge
• You have demonstrated knowledge of accounting and financial management principles and practices
• You have the ability to interpret and apply financial and accounting policies, guidelines, administrative practices and related legislation
• You have experience in accounts receivable and collections practices
• You have experience in financial analysis, revenue management budgeting and accounting
• You understand computer systems and applications used in financial administration
Program Delivery Expertise
• You can develop, implement and monitor performance measures to ensure effective, efficient operations
• You have good analytical skills to analyze program and client service requirements, predict future needs, resolve problems, and assess operational performance data
• You have experience managing and responding to program issues
Communication and People Skills
• You have demonstrated communication, consulting and business relationship skills to develop and maintain business relationships with a range of internal and external contracts
• You have proven written communication skills to prepare briefing notes, senior official correspondence, unit policies and procedures
• You have negotiation and mediation skills to address program issues and make recommendations
Change Management Skills
• You have proven ability to analyze program requirements and predict future needs
• You have demonstrated organizational and decision-making skills to direct and manage the direction of the branch and its staff
Additional Information:
Address:
- 2 English Temporary, duration up to 12 months, 5775 Yonge St, North York, Toronto Region
Compensation Group:
Management Compensation Plan
Schedule:
6
Category:
Management and General
Posted on:
Tuesday, March 19, 2013
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Thursday, April 4, 2013 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
