INVESTIGATOR / ANALYST

Do you have excellent investigative and analytical skills? Are you familiar with immigration programs and procedures? If so, then apply these skills as an Investigator/Analyst where you will support the delivery of the Ministry of Citizenship and Immigration's mandate and programs.

What can I expect to do in this role?

In this role you will:
• Investigate, valuate, assess and make decisions on applications against established program criteria
• Determine applicant eligibility under the program's different business lines
• Provide technical leadership, guidance and training to immigration support officers in investigation, evaluation, assessment of applications, and anti-fraud detection procedures
• Ensure compliance with program criteria, policy and objectives.

How do I qualify?

Immigration Knowledge and Skills:

• You have knowledge of the immigration program's operations and the Provincial Nominee Program's processing operations
• You know and are able to interpret and apply provincial programs, policies, strategies and legislative authority relating to the Provincial Nominee Program's mandate outlined in the Canada-Ontario Immigration Agreement
• You have knowledge of Canadian and international immigration documents and passports
• You have experience with intelligence relating to fraudulent documents and irregular immigration activities and schemes
• You are familiar with past and present security features in international travel and identity documents

Analytical and Planning Skills:

• You can assess complex applications and submissions
• You are able to determine eligibility for acceptance to provincial programs and make decisions to approve or deny applications
• You can plan and conduct anti-fraud investigations on applications and obtain information from clients
• You have excellent planning, coordination and organizational skills to process and prioritize applications in accordance with established procedures

Communication, Interpersonal and Leadership Skills:

• You are able to prepare reports and case notes on applications
• You can communicate in a clear and concise manner to discuss files and status with consultants, managers and other parties
• You are able to interact with applicants to explain program criteria
• You can demonstrate tact and diplomacy when dealing with irate clients to ensure that applicants receive courteous and professional service
• You can provide technical direction and guidance to Immigration Support Officers

Computer Skills:

• You are proficient with computers, database and information management systems (i.e. Siebel case management systems and the Microsoft Office Suite of applications)

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Thursday, April 18, 2013 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.