Competition Status: Position Filled
Approximately 314 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
Demand Capacity Analyst
Organization:
Ministry of Government Services
Division:
Central Agencies I&IT Cluster
Language of Position(s):
English
Job Code:
15AGA - General Admin (Ama Unit) 15AGA
Salary:
$55,131.00 - $67,664.00 Per Year
Are you a dynamic, organized, and detail-oriented professional interested in joining an innovative team where you will have the opportunity to support IT Source senior management, business units, and other I&IT stakeholders to support business decisions and strategic plans?
What can I expect to do in this role?
In this role, you will:
• support IT Source in account management activities for clients spanning across the I&IT community, including direct client communication with key stakeholders regarding their requests for I&IT project resources
• receive and track resource requests, analyzing and recommending resource matches in a timely and professional manner
• provide demand and capacity analysis, reporting and tracking to support business decisions and strategic plans
• lead the intake, administration and co-ordination of resource requests and assignment activities related to IT Source
• coordinate, track, and monitor demand and capacity of resources, resource assignments, change requests, and resignations
How do I qualify?
Demand Capacity Skills
• you have knowledge of technical and behavioural competencies required of I&IT professionals at various levels of expertise (i.e. Project Managers, Architects, Systems Analysts, Business Analysts)
• you have workforce evaluation and planning skills
• you have experience tracking and reporting on systems and processes
• you have demonstrated knowledge of information and data and statistical research theory and methodologies, analysis models and techniques
• you have demonstrated knowledge of reporting methods in order to identify and analyze demand and capacity issues
• you have team leadership skills to provide advice and guidance to peers and management
Research, Analytical and Project Management Skills
• you have quantitative and qualitative research and analytical skills
• you have aptitude for detail in order to plan, monitor, and track resource assignments, demand summaries and provide accurate analyses, reports and recommendations
• you have the ability to work under pressure and to meet deadlines for resource requests in a high volume environment
• you have project management skills to plan, prioritize, coordinate, control and resolve issues and problems within a high volume environment
Relationship Management Skills
• you have customer service and relationship management skills to build and maintain effective working relationships
• you have teamwork skills to coordinate with diverse internal and external contacts
• you have the ability to develop and adapt to a continuous change environment
Organizational and Problem Solving Skills
• you have the ability to work independently and use your organizational and problem solving skills, to manage, coordinate, prioritize and expedite high volume requests and competing priorities
• you have the ability to provide advice and recommendations in challenging circumstances
• you have the ability to work with a high degree of accuracy in reviewing and monitoring data
Communication and Computer Skills
• you have oral and written communication and facilitation skills
• you are proficient with common office software and information management tools
Additional Information:
Address:
- 2 English Permanent, 222 Jarvis St, Toronto, Toronto Region
Compensation Group:
Association of Management, Administrative and Professional Crown Employees of Ontario
Schedule:
6
Category:
Administrative and Support Services
Posted on:
Monday, April 22, 2013
Note:
- T-MG-53212/13(2)
As a result of the recently agreed to AMAPCEO collective agreement, a new job evaluation system will be implemented on October 1, 2013 and the job code identified in this posting is subject to revision. In the new job evaluation system, the classification level of this position has not yet been determined
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Monday, May 6, 2013 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
