Competition Status: Position Filled
Approximately 65 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
Regional Scheduling Clerk
Organization:
Ministry of Transportation
Division:
Road User Safety
Language of Position(s):
Bilingual English/French
Job Code:
08OAD - Office Administration 08
Salary:
$22.44 - $26.09 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
The Ministry of Transportation, Road User Safety, Driver Improvement office requires a team-oriented individual experienced in high-volume customer service to support the ministry's road safety agenda.
What can I expect to do in this role?
In this role you will look after scheduling and providing information to clients by:
• receive and process documents related to the Driver Improvement program
• schedule and maintain an itinerary of the Driver Improvement Counsellor's activities
• respond to telephone enquiries from the public in a call centre atmosphere.
• prepare administrative reports and respond to e-mail, mail, and fax enquiries
How do I qualify?
Mandatory:
• You are proficiency in English and oral French at the advanced level
Technical Knowledge:
• You have the ability to interpret and apply legislation ( i.e. Highway Traffic Act)
• You have knowledge of computer systems to access and evaluate records, prepare and produce letters in accordance with policies and procedures
Interpersonal and Communication Skills:
• You have interpersonal skills to deal tactfully with clients
• You have oral and written skills to compose correspondence, answer telephone and direct calls
Organizational, Planning and Problem Solving Skills:
• You have organizational and planning skills to coordinate the scheduling of Driver Improvement activities and Senior Driver Group Education Sessions in the region
• You have problem solving skills to resolve scheduling conflicts and complaints from the public
Additional Information:
Address:
- 1 Bilingual English/French Temporary, duration up to 5.29 months, 447 Mckeown Ave, North Bay, North Region
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3.7
Category:
Administrative and Support Services
Posted on:
Wednesday, July 31, 2013
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Wednesday, August 21, 2013 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.