REGIONAL CHILDCARE LICENCING ASSISTANT

Are you an organized, detail-oriented individual who excels at working efficiently and effectively towards meeting deadlines? If so, consider this opportunity to prove a range of administrative, clerical and customer services to support the overall child care licensing process.

What can I expect to do in this role?

In this role you will:

• support the day nursery licencing process.
• provide a variety of administrative, clerical and financial support.
• receive, log and track all complaints to ensure timely follow-ups.
• perform clerical financial services including processing invoices and expense claims, reconciliation and financial reporting.
• process child care licencing fees.
• arrange and setup meetings and conferences.
• coordinate incoming and outgoing correspondence.
• maintain manual and electronic filing systems.
• provide customer service and response to inquiries from the general public.

How do I qualify?

Mandatory requirements:

• You can type 45 words per minute.
• Proficiency in English and French at the advanced level (oral and written).

Administrative and financial skills:

• You have experience providing administrative and financial support.
• You have knowledge and experience of administrative and office procedures, practices and guidelines.
• You are able to develop and maintain electronic and manual filing systems.
• You have the ability to coordinate and assemble background materials, prepare correspondence, agendas and meeting materials.
• You are proficient with computers and all aspects of desktop software such as word processing, databases, email, internet, spreadsheet preparation and creating presentations.
• You have arithmetic skills to reconcile invoices, process licencing fees and expense claims.

Communication skills:

• You have written communication skills to type letters, reports and draft minutes and proofread for spelling and grammar.
• You have oral communication skills to provide customer service and respond to inquiries and redirect customers accordingly.
• You have interpersonal and team skills to participate in teleconferences and meetings.

Analytical and problem solving skills:

• You have the ability to determine the best way to handle a task, situation or information request.
• You are able to identify and resolve discrepancies.
• You have the ability to exercise effective judgment related to challenging customers and circumstances.

Organizational skills:

• You have the ability to determine priorities, organize work and meet deadlines.
• You have the ability to make arrangements for travel, meetings and conferences.
• You are able to work independently in a fast paced environment with minimal supervision.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Wednesday, December 4, 2013 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.