Apply By: Sunday, January 7, 2018 11:59 pm EST
Competition Status: Posting Closed

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Thank you for your interest in the Ontario Public Service.

Senior Manager, Content

Cabinet Office
Ontario Digital Service
Any City
Job Term:
1 Permanent
Job Code:
M1105E - Communication44
$89,013.00 - $125,461.00 Per Year
Posting Status:
Job ID:
The Ontario Digital Service (ODS) is tackling complex public problems with digital approaches. We are building a people-centred approach to the design and delivery of government services, programs and policy.

The ODS is improving the online experience for Ontarians by redesigning the most important government services for the digital age. We own and support a growing number of public facing internet-era products including the website, the Environmental Registry, Budget Talks and more.

What can I expect to do in this role?

As the Senior Manager, Content, you will lead a team of content experts to support the development of the discipline in the ODS - to build digital capacity in government.

Your Impact
• You will provide leadership in a fast-paced, user-focused environment with the ability to develop and mentor staff to deliver results.
• You will create a safe, open, and accessible environment where debate is encouraged and opinions are respected to facilitate consensus in decision making.
• You will enable teams to own their work while ensuring responsibility and deadlines are clear.
• You will develop strategies and resolve issues focusing on user needs and data to reveal solutions.
• You will remove barriers to the team's progress, ensuring teams are comfortable with failure as they iterate, demonstrate, learn, and grow together.

What you bring to the team
• You think digital by default and embrace new ideas that put users first to find the best solutions.
• You believe empowering teams is the best way they will reach their potential.
• You believe diversity and inclusion helps create the best conditions for people to achieve the best results, knowing the best ideas come from everywhere and everyone.

How do I qualify?

Content Expertise

• You have experience and expertise in designing and delivering online content strategies, that make information easy to find, understand and use.
• You understand how to inspire people to design and produce digital content that delivers an awesome online experience, breaking down complex information so the public doesn't have to.
• You know how to set and uphold a high bar for content standards by engaging teams, tapping into analytics and measuring performance.


• You create a culture of inclusion, psychological safety, dependability, continuous learning, in a fast paced environment.
• You espouse the principles of servant leadership by empowering teams, encouraging collaborative, creative team environments and consensus building.
• You are an inspirational leader with management experience to inspire high team performance, and mentor and coach staff to excel.
Communication, Negotiation and Partnerships
• You have a strong commitment to customer service excellence, teamwork and collaboration.
• You are responsive to change and the needs of clients, team members and partners.
• You are a team player who can navigate complex environments and situations, balance a variety of viewpoints and mobilize multiple actors to achieve consensus, generate support and produce meaningful outcomes.
• You communicate with structure and clarity.

Strategy and Delivery

• You thrive in an environment where you lead strategy development for your team and can drive transformation through successful execution.
• You have leadership and change management experience to draw upon in delivering digital products and services in a fast-paced, user-focused environment.

Why join the team

Join us and help make government work better for people by delivering simple, effective and straightforward digital services and products. We provide employees with constructive feedback to foster their career growth, and opportunities to collaborate with talented people.

We offer:
• work that makes an impact
• learning and development opportunities
• open and inclusive work environment
• flexible work arrangements
• health and dental benefits
• pension plan
• generous vacation

We will help you achieve your goals through continuous learning, professional development and support.

Application Instructions

If you're interested, skip the cover letter and just send us an email including the following:
1. Your resume
2. Where you saw our job ad
3. A paragraph on why you want to be a part of the ODS leadership team

Submit your application by email to – put “Hire me – Content Manager” in the subject line. We'll get back to you soon after the closing date.
Please do not include shortened URLs, because your email will not reach us (for example,

We're accepting submissions until January 7, 2018 at 11:59pm.

Inclusion and accessibility
The Ontario Public Service is an inclusive employer.Accommodation is available under the Ontario Human Rights Code. If you require a disability related accommodation in order to participate in the recruitment process, please let us know via email at

Additional Information:

  • 1 Permanent, Any City, Anywhere in Ontario
Compensation Group:
Management Compensation Plan
Management and General
Posted on:
Tuesday, December 12, 2017

Collection of Information

Your personal information is being collected and will be used to determine your qualifications for employment with the Ontario Public Service, and for recruitment modernization initiatives. OPS Careers is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25 and this collection of personal information is necessary to the proper administration of OPS Careers.

Please do not provide more personal information than what is asked of you. For example, do not include your social insurance number, photograph, or banking information, etc. with your application. We strongly encourage you not to provide us with information beyond that which is requested in the job posting.

If you have any questions about the collection, use, disclosure, or retention of your personal information, please contact us.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Sunday, January 7, 2018 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

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Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario's Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is

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