Apply By: Tuesday, August 30, 2022 11:59 pm EDT
Competition Status: Position Filled

Approximately 383 individuals applied for this opportunity.

We have completed the recruitment process and successfully hired the top candidate into the position.

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Thank you for your interest in the Ontario Public Service.

Program Assistant

Ministry of Labour, Immigration, Training and Skills Development
Fair, Safe and Healthy Workplaces Division
Mississauga, Newmarket
Job Term:
4 Temporary assignments/contracts up to 6 months with possibility of extension
Job Code:
08OAD - Office Administration 08
$24.77 - $28.80 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Posting Status:
Job ID:
If you enjoy using your people skills, engaging in teamwork, and handling essential and responsible administrative work, then consider this opportunity with the Fair, Safe and Healthy Workplaces Division of the Ministry of Labour, Immigration, Training and Skills Development.

The Fair, Safe and Healthy Workplaces Division's role is to set, communicate and enforce fair employment practices and occupational health and safety standards in Ontario workplaces.

As part of the Central Western Region staff you will provide administrative support to the delivery of Occupational Health and Safety and Employment Standards programs within the Region of Peel, York Region, Dufferin County and Simcoe County.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

In this role you will:

• Provide a range of clerical, administrative, and related support services to the Program Managers, Health and Safety Inspectors and Employment Standards Officers.
• Respond to general public inquiries.
• Maintain files and respond to freedom of information requests.
• Review and assign events to inspectors for their action.

How do I qualify?

Customer Service, Communication and Interpersonal Skills

• You have highly developed customer-service skills/orientation.
•You have the ability to work as a team member and handle high level of stress when dealing with fatalities, work accidents and irate clients.
• You have proven communication skills to obtain details of incidents and events, workers and claims from employers and police.
•You have demonstrated oral/written communication skills to provide information and prepare responses/correspondence.

Administrative Knowledge and Skills:

• You have computer proficiency with proven expertise in utilizing various software applications such as word-processing, spreadsheet, presentations and email and keyboarding skills.
• You have knowledge of records management and practices to maintain electronic and manual records/filing systems.
•You have knowledge of the operation of various office equipment.
•You have knowledge of office administration policies and procedures to provide support to managers and staff.
•You have organizational skills to prioritize work and meet deadlines.

Analytical, Reasoning and Problem-Solving Skills:

• You have demonstrated ability to develop a solid understanding of Ministry of Labour, Immigration, Training and Skills Development programs and legislation that applies to them (i.e. Health and Safety and Employment Standards) in order to handle/refer enquiries and provide program information.
•You can respond to inquiries and/or complaints, referring where appropriate and ensuring confidentiality.
•You have demonstrated ability to use sound judgment and resolve problems independently.

Additional Information:

  • 3 Temporary, duration up to 6 months, 1290 Central Pkwy W, Mississauga, Central Region
  • 1 Temporary, duration up to 6 months, 17345 Leslie St, Newmarket, Central Region
Compensation Group:
Ontario Public Service Employees Union
Administrative and Support Services
Posted on:
Tuesday, August 16, 2022
  • C-LB-185872/22(4)
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Tuesday, August 30, 2022 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario's Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is

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