Team Lead, Business Information Solutions

Are you a subject matter expert in enterprise applications, data analytics and/or information management looking to lead a team working on transforming how Ontario's access and privacy regulator leverages information and technology to fulfill its mandate?

The Information and Privacy Commissioner of Ontario (IPC) has an exciting opportunity to lead our Business Information Solutions (BIS) team within the Information Technology and Information Management (ITIM) department. The BIS team plays a critical role within the IPC in designing, implementing, and administering our information systems, enterprise architecture, information management, and data analytics capabilities.

The IPC is an administrative tribunal responsible for the Freedom of Information and Protection of Privacy Act (FIPPA), the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), the Personal Health Information Protection Act (PHIPA) and the Child, Youth and Family Services Act (CYFSA).

If you have significant technical and business analysis expertise, a desire to lead a small yet resourceful team of subject matter experts, and the ambition to drive transformational projects across the organization, this career opportunity is for you!

What can I expect to do in this role?

As Team Lead, Business Information Solutions, you will:

• Design, implement, document, and administer high quality business solutions that effectively interoperate and respond to business change, deliver return on investment, and are consistent with IPC standards and policies.
  
• Support management in the development and maintenance of the IPC's data and analytics strategy, along with other strategic documents and roadmaps.
  
• Implement industry best practices in the key discipline of business solutions, i.e. digital business modeling, agile development, architecture, integration, quality assurance, and project management.
  
• Promote user-centric digital ways of thinking and provide strategic support and guidance to ensure optimum use of technology.
  
• Identify how business problems can be addressed through data collection, integration, and analysis techniques.
  
• Analyze systems requirements, architecting, designing and implementing IT and IM solutions that conform to standards and best practices.
  
• Have ability to identify, monitor and manage risks and issues through to resolution or mitigation.
  
• Along with the BIS team:
  • administer the case management system, intranet, and other enterprise solutions to ensure they meet evolving business needs.
    
  • oversee and lead implementation of corporate records management and privacy policies and procedures,
    
  • develop and share regular and ad-hoc data analysis reports and dashboards with lines of business and executives.
• Manage concurrent large and medium scale, technically complex projects across a range of enterprise technologies and provide team leadership to technical team members.
  
• Under the direction of the Manager, review and prioritize operational tasks, project requests, and work plan schedules and assigns work duties according to technical skill of the BIS SME staff in order to meet business objectives.

How do I qualify?

You will qualify for this position by demonstrating:

1. Education and Experience

• You have a university degree and/or post diploma in computer science or information systems/management or an acceptable combination of education and relevant experience required.
  
• You have a minimum of three (3) years of direct work experience in an IT lead capacity managing IT systems and/or projects, coordinating staff, and supporting teams. Experience supervising vendors is an asset.
• You have demonstrated experience supporting/leading implementation or program delivery for an electronic data and records management solutions such as Microsoft 365, OpenText, or similar.

2. Knowledge Requirements

• Authoritative technical knowledge in the design, development, and sustainment of complex business information systems including setting technical direction, developing technology plans, enterprise architecture, and technical standards.
  
• Knowledge of various programming languages, development techniques and development tools, such as composing services using API integrations, building integrations for the Microsoft 365 Power Platform, contemporary JavaScript frameworks and DevOps methodologies.
  
• Advanced understanding of data management and analytics, and methodologies for encouraging data driven decision-making.
  
• Knowledge of information management best practices including: identifying business records vs transitory records, information lifecycle, file classification, retention schedules and disposition, staff training delivery, duty to document, review and audit procedures.
  
• Knowledge of how technology strategies and roadmaps are structured, developed and maintained.

3. Skills and Abilities

• Proven and developed facilitation skills to lead meetings and committees and to work with multi-disciplinary groups to elicit information and build consensus
  
• Ability to oversee complex client, vendor and stakeholder relationships, and provide authoritative and persuasive technical advice.
  
• Skilled at preparing and presenting complex technical information and recommendations to technical and non-technical audiences, including the COO, senior management, IPC staff and other stakeholders.
  
• Ability to develop business cases, presentations, and status reports and assist with writing and editing RFPs, RFIs, RFQs, and SLAs, etc.

Asset Qualifications

• Relevant industry certifications (e.g., PMP, PBA, CBAP, TOGAF) would be considered an asset

What's in it for you?

• A modern organization with a flexible hybrid work model with in-office attendance at a minimum of 5-10 days per month.
  
• Commitment to continuous learning and developmental opportunities for all its employees.
  
• Work with an innovative and high performing organization committed to creating a positive organizational culture and highly dedicated to its mission of advancing the privacy and access rights of Ontarians.
  
• Maternity and parental leave top-up benefits.

Commitment to diversity, inclusion, accessibility, and anti-racism:

We are committed to building a workforce that reflects the communities we serve and promoting a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

We also believe in the importance of providing services to Ontarians in both official languages, and encourage interested bilingual candidates to apply particularly for public facing positions.

Notes:

• OPS & IPC Reciprocal Staffing Agreement:
  • The IPC has a Reciprocal Staffing Agreement with the Ontario Public Service (OPS) that enables employees to accept positions in either organization while retaining their access to benefits, pension contributions, and years of service.
  
  
• Qualified List Information:
  
  • A list of qualified candidates will be established for the Team Lead, Business Information Solutions in the Information and Privacy Commissioner of Ontario (IPC) and will be in effect for twelve (12) months from the date the list is created. Qualified candidates on the list may be considered when filling future permanent and/or temporary vacancies in this or similar positions..

Collection of Information

Your personal information is being collected and will be used to determine your qualifications for employment with the Ontario Public Service, and for recruitment modernization initiatives. OPS Careers is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25 and this collection of personal information is necessary to the proper administration of OPS Careers.

Please do not provide more personal information than what is asked of you. For example, do not include your social insurance number, photograph, or banking information, etc. with your application. We strongly encourage you not to provide us with information beyond that which is requested in the job posting.

If you have any questions about the collection, use, disclosure, or retention of your personal information, please contact us.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Friday, March 24, 2023 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.