Apply By: Friday, June 2, 2023 11:59 pm EDT
Competition Status: Posting Cancelled

The total number of applications is not available because applications were not received online.

Due to operational reasons the recruitment for this position has been cancelled.

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Thank you for your interest in the Ontario Public Service.

Court and Client Representative (On-Call)

Organization:
Ministry of the Attorney General
Division:
Court Services Division
City:
North York, Toronto
Language of Position(s):
English
Job Term:
50 Temporary (up to 5.5 months)
Job Code:
10OAD - Office Administration 10
Salary:
$27.43 - $32.29 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Posting Status:
Open
Job ID:
196314
Do you want an exciting career supporting an accessible, fair, timely and effective justice system for Ontarians? Consider joining the Ministry of the Attorney General, Court Services Division where we offer an extensive training program to teach you everything you need to know to become a Court and Client Representative in the Superior Court of Justice and/or Ontario Court of Justice.

We have an ongoing need to recruit for short-term entry level, irregularly scheduled fixed term contracts of less than 6 months in duration based on operational needs. These are ideal opportunities to launch your career within Court Services Division and the Ontario Public Service. If you are interested and demonstrate the qualifications outlined below, CLICK HERE to submit an application for the position. Please note that the application is in place of collecting a resume and cover letter.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

In a fast-paced team environment, you will perform a wide range of duties both in and out of the courtroom to support in-person and virtual hearings.

You will:

• Support the modernization of courts by participating in pilot projects and actively engaging in improvements to the delivery of court services
• Carry file cases from intake, bail hearing, all court appearances, to final disposition
• Prepare and review legal materials e.g., books of documents, court forms, previous decisions, submissions made by parties' counsel
• Preparing, signing and issuing court orders and default judgements
• Prepare and maintain both physical courtrooms and virtual hearing rooms for proceedings e.g., ensure court decorum; set-up open/close court; facilitate communication between parties; speak publicly during court proceedings, support case flow; handle, mark and record all court-related documents; maintain logs and court exhibits
• Attend to juries and witnesses e.g., coordinate and assist jury panels; attend to witness' needs
• Assist public, court personnel and justice participants by responding to questions and providing information on protocols and procedures
• Complete and reconcile financial transactions
• Operate specialized courtroom technology to support in-person, virtual and hybrid court proceedings, court audio and video recording equipment, electronic display evidence equipment, ensuring equipment is in working order at all times and is tested prior to court, during court and after each recess
• Ensure all proceedings are recorded and annotated in accordance with legislative requirements, ministry guidelines and standards

If you are interested and demonstrate the qualifications outlined below, CLICK HERE to submit an application for the position. Please note that the application is in place of collecting a resume and cover letter.

How do I qualify?

Mandatory

• Typing skills to 30 words per minute (wpm)

Please note:
You will be required to:
• Undergo a security screening check under the Ontario Public Service (OPS) Employment Screening Check Policy, which includes a criminal record check (Criminal Records and Judicial Matters Check)
• Become a Commissioner of Oaths

You may be required to:
• Work variable and staggered hours
• Work on weekends and statutory holidays
• Report to work at other court locations when scheduled or on an as-needed basis

Communication and Client Service Skills:

You have:
• Communication and interpersonal skills to work and liaise with senior officials and judiciary regarding court orders and judgements and court proceedings, ensuring clear and concise responses are provided, including explanations and clarifications, as required
• Ability to write detailed, accurate and clear written reports and documentation

Technical Proficiency:

You have:
• Technical skills and can learn to troubleshoot court equipment and various in-court and office technologies (e.g., digital recording, video conferencing technology for virtual hearings, equipment, and display devices
• Ability to ensure all courtroom technology, including remote appearance, court audio and video recording equipment, display evidence equipment, is in working order at all times
• Ability to operate specialized digital recording equipment to ensure the accurate recording and annotation of court proceedings, and to provide playback of proceedings upon request of the court
• Proficiency with computer software and case management systems (data base programs) to access and retrieve information

Planning and Organizational Skills:

You have:
• Organizational skills, the ability to prioritize workload, multi-task in a fast-paced environment, meet deadlines and adapt to changing priorities
• The ability to work independently – within a court setting or from home – and in a team environment, proposing solutions for the optimal use of time and resources to ensure operational requirements are met

Problem-Solving and Judgement Skills:

You can:
• Identify, address, and resolve problems
• Interpret and assess situations, make sound judgements, and diffuse difficult situation

Specialized Knowledge:

You have:
• The ability to interpret/apply and explain legislation, regulations, policies, and practices

Administrative and Mathematical Skills:

You have:
• Math skills to receive payments, calculate fees, collect and balance monies/accounts
• The ability to operate a cash register/financial management system, including handling card transactions and cash
• The ability to manage active and archived files

TO APPLY

If you are interested and demonstrate the qualifications outlined below, CLICK HERE to submit an application for the position. Please note that the application is in place of collecting a resume and cover letter.

NOTE: This is a continuous posting based on operational need. This posting may be extended but could close at any time without notice. Please only submit your application ONCE under this Job ID.

Additional Information:

Address:
  • 31 English Temporary - Irregular On-Call, duration up to 5.5 months, 361 University Ave, Toronto, Toronto Region, Criminal Record and Judicial Matters Check
  • 14 English Temporary - Irregular On-Call, duration up to 5.5 months, 330 University Ave, Toronto, Toronto Region, Criminal Record and Judicial Matters Check
  • 5 English Temporary - Irregular On-Call, duration up to 5.5 months, 47 Sheppard Ave E, North York, Toronto Region, Criminal Record and Judicial Matters Check
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3
Category:
Administrative and Support Services
Posted on:
Friday, March 10, 2023
Note:
  • In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

    Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

    A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
  • NOTE: this is not a competition under Article 6 of the OPSEU collective agreement and will only be used to fill short-term vacancies of less than 6 months in duration.
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

Collection of Information

Your personal information is being collected and will be used to determine your qualifications for employment with the Ontario Public Service, and for recruitment modernization initiatives. OPS Careers is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25 and this collection of personal information is necessary to the proper administration of OPS Careers.

Please do not provide more personal information than what is asked of you. For example, do not include your social insurance number, photograph, or banking information, etc. with your application. We strongly encourage you not to provide us with information beyond that which is requested in the job posting.

If you have any questions about the collection, use, disclosure, or retention of your personal information, please contact us.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Friday, June 2, 2023 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.

Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario's Human Rights Code .
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

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